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Interim Remote Counselor

Start Date

Immediately (Temporary: Position ends June 30, 2022)

HOURS

Full-Time 40 Hours

Pay Rate

$20.68/hr- $22.12/hr (Non-exempt)

Location

Community Center (Koreatown)

Summary

Under the direction of the Community Services Program Manager, the Interim Remote Counselor provides immediate crisis intervention via crisis hotline, including shelter/hotel intake, and counseling/case management to survivors in the community or residing in hotel. Specialized advocacy needed for services specific to API, limited-English-speaking immigrant survivors.

Duties and Responsibilities

  • Direct Services:  

    • Coordinates with advocates and Interim Housing Liaison on responding to calls and requests coming in through 24/7 hotline/business line/other mean of communication and the requests from existing nonresidential clients/survivors regarding Survivor First program and its services with clear guidelines and process; 

    • Coordinates intake and assessment of survivors into non-residential crisis intervention and emergency shelter programs including program entry, consent and confidentiality and release of information (as applicable);  

    • Works closely with advocates to identify clients/survivors and directly with clients/survivors who are in need of financial support and assistance which will benefit from Survivor First program;  

    • Maintains up-to-date client files on all relevant client services and program activities; works with CS advocates and Community Service Manager to provide accurate feedback and data on daily/monthly; maintains documentation related to clients/survivors’ information and financial documentation based on the assistance they request and will receive with support from the fiscal and admin team including Bitfocus/client database. 

  • Teamwork:  Provide general support asked of all staff which may include: responding to emergencies, providing hotline or site coverage, providing translation, maintaining a functioning office.  Participate in program and organizational development and attend staff and team meetings. 

  • Outreach: Identify/create opportunities to be an ambassador for CPAF’s mission. 

Qualifications

The qualified candidate must possess demonstrated knowledge, skill, abilities and experience in the following areas: 

General 

  • Committed to eliminating intimate partner violence, sexual abuse, and family violence; practices non-violence including non-corporal child discipline. 

  • Understands and is aligned with CPAF’s organizational values of Commitment to Nonviolence, Upholding Confidentiality, Self Determination, Teamwork, Continued Development, and Collaboration  

  • Understands and appreciates Asian/Pacific Islander cultures; is able to work with diverse communities (race, ethnicity, sexual orientation, disability, age, gender identity, class, etc.). Bilingual in an Asian or Pacific Islander language preferred. 

  • Must submit to DOJ level Live Scan and subsequent arrest notification, national/local sex offender registry check, annual TB test and annual driving record search.   

  • Must be based in California. 

 Job Execution 

  • Possess familiarity and skill in addressing issues of sexual assault and domestic violence with survivors.  

  • Strong work ethic, self-directed and able to coordinate multiple tasks, and highly motivated. 

  • Able to work well independently and as a member of a team; able to work collaboratively and thrive in a flexible, evolving environment, adapt to situations and manage change effectively. 

  • Able to effectively and efficiently address crises and problem-solve with open communication 

  • Able to plan work schedule respective to program needs, including working evenings or weekends if needed. 

  • Demonstrate excellent communication skills, both written and oral. 

  • Must complete 65-hour domestic violence/sexual assault certification training prior to the employment. 

how to apply

Applicants should submit a cover letter and resume to hr@cpaf.info and mention where you saw our posting. Please include your name and the position you are applying for in the subject line.

No phone calls, please.